Privacy Policy

VUURINC Ltd ("we", "us", "our") operates this website and is the data controller responsible for your personal data. We are registered in England & Wales.

Registered address: VUURINC LTD, 53 Rowney Road, Dagenham, RM9 4PP, GB.

If you have any questions about this policy or how we handle your data, contact us at sales@vuurinc.co.uk or +44 7988 889449.

Information you provide directly: your name, billing and delivery address, email address, telephone number, and order details when you make a purchase or contact us.

Payment information: card and payment details are processed securely by our payment providers. We do not store full card numbers on our servers.

Information we collect automatically: device, browser, and usage data gathered through cookies and similar technologies to keep the site working and improve your experience.

To process and deliver your orders, take payment, and provide order updates and customer support.

To manage your account, respond to enquiries, and handle returns or refunds.

To improve our website and services, and — where you have consented — to send you marketing about products you may like.

To comply with our legal obligations, prevent fraud, and keep our services secure.

We process your data under UK GDPR on the basis of: performance of a contract (to fulfil your orders), our legitimate interests (to run and improve our business securely), your consent (for optional marketing), and legal obligation (to meet accounting and regulatory requirements).

We share data only as needed with trusted third parties such as payment processors, delivery and courier partners, and IT service providers who act on our behalf.

We may disclose information where required by law or to protect our legal rights. We never sell your personal data.

We use cookies to remember your basket, keep you signed in, and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work correctly without them.

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements.

Under UK data protection law you have the right to access, correct, or erase your personal data, to restrict or object to processing, and to data portability. Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, email us at sales@vuurinc.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.